Janet
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Latest activity by Janet-
Janet created an article,
About Willis-Knighton
History Since 1924, Willis-Knighton has served the needs of this community with an eye toward the future. The hospital was founded as Tri-State Sanitarium by Dr. T.E. Williams and Dr. L.H. Pirkle ...
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Janet created an article,
Requesting a new PC
Purpose Follow the steps below to acquire a PC if you are in one of the following departments that have been approved by Finance and IT. Steps: 1) Open a ticket, including the following: CC your...
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Janet created an article,
Report a lost or stolen ID badge
Lost or stolen ID cards should be reported to the IT Support Office where a replacement card can be obtained. There is a $30.00 replacement fee, payable by debit or credit card only, for lost or st...
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Janet created an article,
Report lost or stolen equipment
Lost computer or Cellphone If you have lost a computer or laptop, the first thing you should do is re-trace your steps, to try and remember where you may have left it. If you think you may have los...
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Janet created an article,
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Janet created an article,
My laptop needs to be replaced, what do I do?
Laptop replacements are handled by our I.T helpdesk. If your laptop is experiencing technical issues, bugs, or is damaged, and you need it repaired or replaced, you will need to submit a ticket to ...
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Janet created an article,
Hardware Installation and Maintenance
First Support Contact: the Help Desk Supported: Hardware installation and maintenance of company-owned and User Services approved computers, peripherals, display devices, printers, and scanners. T...
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Janet created an article,
Software Installation
This relates to installing specific software on computers by IT. First Support Contact: the Help Desk Supported: We support installing licensed software on company owned computers. Best Effort: ...
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Janet created an article,
Conference Rooms
You will need to provide your own laptop, tablet, or presentation-capable smartphone. Depending on your brand or model, you will need to bring an appropriate VGA adapter to connect your device to ...
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Janet created an article,
Willis-Knighton Employee Handbook
Welcome to your company handbook. This handbook provides all the information you need to settle in and some tid-bits even the most seasoned employees need from time to time. You’ll learn about us a...